New Patients

What to Expect

When you arrive, our friendly reception staff will confirm all your details and gather any additional information (including referrals, workers compensation forms etc).

During your first appointment, the surgeon will discuss your condition, conduct an expert examination and develop a tailored surgical or non-surgical treatment plan.  When a surgical approach is deemed appropriate, our friendly team will help guide you through the complexities of the hospital’s pre-operative requirements and paperwork.  We go to great lengths to recognise your individual needs in terms of explanation and guidance.

 

We try to time appointments carefully, however, with some patients presenting with unforeseen complex issues, delays may occur.  We apologise in advance if this were to inconvenience you.  Please telephone (4927 6888) shortly before your appointment to confirm that the doctor is running on time.

 

We believe that effective and timely communication with your referring doctor (GP) is a very important part of your treatment and we endeavour to have reports to them within a few days of your appointment.

 

We completely understand the workings of the workers compensation system and will assist you in navigating this process, if it applies to you.

 

Payment for consultation fees are required on the day of your consultation – no accounts are provided for these.  Payment options include cash, EFTPOS or credit card.  We discount the Australian Medical Association fee scale, but you will need to expect some out of pocket expenses.

What to Bring

  • Referral Letter from GP

  • Medicare Card

  • Health Fund Card

  • Any investigations such as x-rays, ultrasounds, CT scans, MRI's, electrical studies

  • Claim details (if workers compensation or third party)

18 Lambton Rd, Broadmeadow NSW 2292

P: 4927 6888     F: 4927 6889      E: reception@nseh.com.au